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Premier Control Technologies Flow, pressure, level and temperature solutions

December 2022

Job Vacancy - Customer Support Engineer

Full Job Description

What do we do?

We are a supplier of flow, pressure and pumping equipment as well as control valves.
We generally sell throughout the UK but export some items.

We are a growing company as such we're looking for a new member of our team to help keep up with increasing workloads.
We have recently moved to the Hethel Engineering Centre, check it out as it is a lovely place to work.

We are looking for someone who can both work by themselves and as part of a team.

What we are generally looking for:

  • Confident and clear communication skills
  • Passionate about our range of product and customer service
  • Desire to learn and improve your knowledge/skills
  • Flexible in working hours and adaptable to change
  • Technical or engineering background would be beneficial

General duties will include:

  • Dealing with initial enquiries.
  • Working in collaboration with the external sales team, supporting them in providing quotations to customers/suppliers.
  • Provide product knowledge to potential customers.
  • Maintain, develop and build customer/supplier relationships.
  • Processing orders with customers and suppliers.
  • Data Input.
  • Make and receive telephone calls.
  • Send and receive emails.
  • Support the service team during peak times and holiday cover.
  • Support the movement of goods in and goods out.

We are a small, privately owned company and value every member of our team. If you're interested you know what to do.

Additional information and Benefits offered: Free on-site parking. Managing Directors Dog is also resident in the office. Cycle to work scheme, on-site parking, 20 days annual leave + bank holidays to include office closure at Christmas.

Job Type: Full-time

Salary: £22,000.00-£24,000.00 per year


  • Company pension
  • Cycle to work scheme
  • Free parking
  • On-site parking


  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Norwich, Norfolk: reliably commute or plan to relocate before starting work (required)


  • GCSE or equivalent (required)